Depending on your interaction with us, we may collect:

• Contact details: Name, phone number, email address and preferred contact method.
• Booking details: Travel dates, pickup and drop-off points, destinations, passenger count, vehicle preferences and itinerary information.
• Travel information: Flight details and relevant travel arrangements needed for your transfer.
• Payment records: Transaction references, payment status and billing details.
• Communication records: Enquiries, messages, feedback and complaints you send us.
• Technical information: Browser, device, diagnostic and website usage information, where these details are collected.

We aim to collect only information reasonably necessary for the purpose for which it is required.

Information may be collected when you:

• Submit an enquiry or booking request on our website.
• Contact us by phone, email, messaging apps or social media.
• Request a quotation or confirm a cab reservation.
• Communicate with us about a trip or provide feedback.
• Visit our website, where enabled cookies or similar technologies may collect technical information.
• Use a third-party booking or payment service connected with our operations.

We may use your information to:

• Respond to enquiries and prepare travel quotations.
• Confirm and manage cab bookings and itineraries.
• Coordinate drivers, vehicles, airport transfers and sightseeing.
• Communicate pickup details, schedule changes and travel updates.
• Process payments, maintain accounts and issue receipts.
• Handle complaints, resolve disputes and provide customer support.
• Maintain website functionality and improve our services.
• Prevent fraud, protect our systems and comply with applicable laws.
• Send promotional messages where legally permitted and any required consent has been obtained.

We do not sell your personal information. We may share relevant information where reasonably necessary to provide our services, operate our business or comply with the law.

• Assigned drivers: Pickup details, passenger contact information and relevant itinerary details.
• Transport and tourism partners: Local taxi operators or other service providers required for your itinerary.
• Payment providers: Transaction details needed to process or verify payments.
• Technology providers: Website hosting, booking management, communication and security providers.
• Authorities: Information disclosed when required by applicable law or valid legal process.

We seek to limit information shared to what is appropriate for the relevant purpose.

Depending on your booking, payment may be made by UPI, bank transfer, card or another agreed method.

• Payment providers may process transaction information under their own terms and privacy policies.
• We may retain transaction references and payment status for accounting, reconciliation and customer support.
• Please do not send your banking password, UPI PIN, card PIN or authentication codes to us.

Our website may use cookies or similar technologies to support essential functions, remember preferences, measure website performance or understand visitor interactions, depending on the features implemented.

• Essential technologies may support basic website functions.
• Analytics or advertising technologies may collect website usage information if enabled.
• You may control certain cookies through your browser settings or a consent tool, where available.

Any required consent for non-essential cookies or tracking technologies will be handled in accordance with applicable law.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

• Access to booking details should be limited to authorized personnel and relevant service providers.
• Reasonable safeguards may be used to protect information stored in our systems.
• Security incidents will be handled in accordance with applicable legal obligations.

No electronic transmission or storage system can be guaranteed completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including:

• Managing current and past bookings.
• Maintaining financial and tax records.
• Responding to customer enquiries and resolving disputes.
• Meeting legal, regulatory and security requirements.

When information is no longer needed, we will take reasonable steps to delete it or anonymize it, subject to applicable recordkeeping obligations.

Depending on applicable law and the circumstances, you may have the right to:

• Request information about personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent, subject to applicable law.
• Opt out of promotional communications using the available method or by contacting us.
• Submit a privacy complaint or exercise other rights available under applicable law.

We may need to verify your identity before processing a request. Certain information may need to be retained where legally required.

Adults booking family trips may provide limited information about accompanying children when needed to arrange travel. We ask customers to share only the information reasonably necessary for the booking.

Any parental consent and additional safeguards required by applicable law must be followed. Please contact us if you believe a child's personal information has been provided inappropriately.

Our website may link to third-party websites, maps, social media platforms or payment services. These providers may have their own privacy policies and information-handling practices.

We do not control independent third-party websites. Please review their privacy policies before providing personal information through those services.

Some service or technology providers may process information on systems located outside your state or country. Where applicable, we will handle such processing in accordance with relevant legal requirements.

Relevant booking details may also be provided to transport partners operating in destinations included in your itinerary.

We may update this policy to reflect changes in our services, website features, data-handling practices or applicable legal requirements.

The latest version will be published on this page with its revision date. Where required by law, we will provide additional notice or obtain consent for material changes.

This policy is intended to be interpreted consistently with applicable Indian privacy and data protection laws. Nothing in this policy removes any right or remedy that cannot lawfully be excluded.